Over the past 21 years of writing documentation for clients and talking to them about why we were engaged we identified 27 areas of cost impact resulting from poor documentation. In the list below our clients are invited to a/. rank the relevance to them of a documentation related issue, and b/. put a $ figure on what they think the cost impact has been on their business of that documentation issue.
We then work with clients to project what the financial gain would be (XNPV, MIRR, EBIT) in engaging Maralan Documentation's technical writers for a period of time to find the documentation gaps, improve what is, create what's missing, maintain and help manage all of the client's essential documentation. Their policies, procedures, processes, work instructions, guides, training documentation, compliance and governance documentation and so on. Our work for clients can be done on-site with an embedded Maralan team or off-site.
Many organisations find that their documentation, a record of their corporate knowledge, was never written for each business function, is outdated, is incoherent or of varying formats and styles, is confusing or imprecise. Auditors, regulators and shareholders have no tolerance for excuses about lost or outdated documents and contracts. Leaving documentation to already busy company staff often leads to a variety of less than satisfactory results.
The business case for partnering with Maralan Documentation www.maralan.com is solid. Check out the scenario shown below of three simple examples of the projected financial returns from fixing these organisation's documentation by engaging Maralan Documentation.
Our analysis is free and is performed totally in confidence.
Download the checklist below or ask us to send you one. Find us at www.maralan.com or discussion@maralan.com .
Why Maralan Documentation? For over 21 years we've helped over 130 organisations around the world to improve and maintain their organisation's lifeblood, their corporate knowledge, through best practice documentation. It's our passion. We work globally from our base in Australia.